Support Options

At Unified Color, nothing is more important to us than our customers. We place as much value in providing customer service as we do in designing digital photography software. When you purchase any Unified Color product, you receive free personal and timely support from a number of our HDR experts. For any questions, contact us via email or by phone as outlined below and we will respond within one business day.

FAQ and Tutorials

We have tried to include answers to all frequent questions in our FAQ section.
If you have a question that hasn't been answered in the FAQ, please let us know at support@unifiedcolor.com.

We have also created extensive Video Tutorials.
New tutorials are added regularly, please check the tutorials page for updates!

If your question hasn't been answered or you have a technical issue, feel free to contact us via email or by phone as outlined below.

If you lost your license information

You can request it online on this page.

Getting Support via Email

Use the following address to contact us with support requests: support@unifiedcolor.com

Make sure you write from the email that is registered with your account. The email address is the primary identifier of a customer in our system.

Our typical response time to incoming requests is one business day. Support requests are served on the "first come — first served" basis. We respond to paid customers with priority.

Getting Support by Phone

Call our office: (650) 952-8886 during business hours (9am - 5pm, Pacific Time).